Vanguards Directory

WORK HISTORY

HR Coordinator
Doxa7 Solutions Inc. | USA (Remote)
April 2023 – January 2, 2026
● Manage end-to-end recruitment across U.S. and Australian markets, supporting roles in Finance, Payroll, Sales, QA, IT, Engineering, Customer Service, and Operations.
● Maintain and manage multiple ATS platforms including Workable, Recruiterflow, Crelate, Bullhorn, ZipRecruiter, LinkedIn, Indeed, and Seek.
● Conduct resume screening, candidate sourcing, phone screenings, interview scheduling, and hiring manager coordination.
● Handle full onboarding lifecycle: documentation, background checks (Intellicorp), payroll setup (ADP Workforce), training setup (Elmo), and system access.
● Support payroll processes including timecard verification, deductions, tax adjustments, and benefits enrollment.
● Prepare reports, trackers, presentations, and master spreadsheets for international teams.
● Drive process improvements for recruitment, onboarding, and training workflows.
● End-to-End Recruitment & Talent Acquisition
● Applicant Tracking System (ATS) Management
● Candidate Sourcing & Boolean Search
● Interview Coordination & Screening
● Onboarding & Offboarding Administration
● HR Operations & Compliance
● Data Management & Reporting
● Process Improvement & Documentation
● Stakeholder & Client Communication
● Remote Team & International Hiring Support

People & Culture Coordinator
Satellite Office | Australia (Remote)
November 2022 – February 2023
● Supported recruitment and onboarding for Australian-based roles across Engineering, Sales, Operations, HR, and QA.
● Posted job ads, screened candidates, conducted phone interviews, and coordinated interviews and debriefs.
● Managed onboarding documentation, background checks, payroll data entry, and induction completion tracking.
● Assisted with employee engagement initiatives, reporting, and HR compliance including WHS requirements.
● Maintained recruitment inboxes, master trackers, and employee change records.
● End-to-End Recruitment & Talent Acquisition
● Applicant Tracking System (ATS) Management
● Candidate Sourcing & Boolean Search
● Interview Coordination & Screening
● Onboarding & Offboarding Administration
● HR Operations & Compliance
● Data Management & Reporting
● Process Improvement & Documentation
● Stakeholder & Client Communication
● Remote Team & International Hiring Support

Virtual Assistant – Recruiter
Artemis Recruit | Remote
May 2022 – October 2022
● Partnered with clients across Australia and Europe to deliver full-cycle recruitment support.
● Sourced candidates using LinkedIn, Monster, BossJobs, and other job boards.
● Conducted interviews, reference checks, and candidate shortlisting.
● Coordinated recruitment administration including job postings, interview scheduling, offers, and onboarding support.
● Built candidate pipelines and lead generation strategies to ensure consistent talent flow.

HR Administrator / Recruitment Support
● Provided recruitment, onboarding, and crewing coordination support for Australian operations.

Cybalink Solutions Inc.
October 2020 – May 2022
● Managed candidate tracking, interview scheduling, document verification, and system updates.
● Maintained employee records across multiple HRIS and ATS platforms.
● Assisted with reporting, compliance documentation, training coordination, and process documentation.
● End-to-End Recruitment & Talent Acquisition
● Applicant Tracking System (ATS) Management
● Candidate Sourcing & Boolean Search
● Interview Coordination & Screening
● Onboarding & Offboarding Administration
● HR Operations & Compliance
● Data Management & Reporting
● Process Improvement & Documentation
● Stakeholder & Client Communication
● Remote Team & International Hiring Support

HR Assistant – Recruitment
Megawide Construction Corporation
March 2019 – May 2020
● Handled end-to-end recruitment including sourcing, interviewing, job offers, and onboarding. (Machine Operators, Drivers etc.,)
● Coordinated job fairs, site hiring, and partnerships with PESO and TESDA.
● Maintained recruitment trackers, employee files, HRIS records, and audit documentation.
● Supported onboarding, orientation, timekeeping, and basic compensation tasks.
● End-to-End Recruitment & Talent Acquisition
● Applicant Tracking System (ATS) Management
● Candidate Sourcing & Boolean Search
● Interview Coordination & Screening
● Onboarding & Offboarding Administration
● HR Operations & Compliance
● Data Management & Reporting
● Process Improvement & Documentation
● Stakeholder & Client Communication
● Remote Team & International Hiring Support

SYSTEMS AND TOOLS
ATS & Recruitment Platforms: LinkedIn Recruiter, Indeed, Seek, Workable, Recruiterflow, Crelate, Bullhorn, ZipRecruiter, BambooHR, JazzHR, Gulftalent
HRIS, Payroll & Compliance: ADP Workforce, Paycom, Gusto, Elmo, Intellicorp, Definitiv, Deltek, PayrollHero
Project & Productivity Tools: Monday.com, Trello, Asana, Calendly, Microsoft Excel, Google Sheets
Communication & Collaboration: Microsoft 365, Google Workspace, Zoom, Slack, RingCentral, Nextiva, Communicator
Documentation & Design: DocuSign, PandaDoc, Adobe, Canva, Kudoboard

WORK HISTORY

Bookkeeper/Mentor
April 2022- December 2024
OJO Bookkeeping (Remote)

• Managed financial operations for US-based property management firms, like Premier Property Management, with expertise in bill processing, owner statement analysis, and bank reconciliations.
• Conducted thorough financial diagnostics and resolved complex account issues to optimize performance and accuracy.
• Oversaw tenant move-in/move-out processes and executed timely recording of rent receipts and bank deposits.
• Trained and mentored new bookkeepers, fostering a collaborative environment and enhancing team productivity.
• Spearheaded various ad hoc tasks to ensure seamless operational efficiency.

Finance Officer
January 2021- November 2021
Telus International Philippines, Inc.

• Managed the company’s CAPEX Account, overseeing CAPEX Capitalization, AUC Schedule, Lapsing Schedule, CAPEX Reporting, and compliance with all CAPEX-related requirements.
• Streamlined CAPEX capitalization processes to enhance reporting accuracy.
• Produced comprehensive CAPEX reports, driving informed financial decisions.

Finance Analyst
June 2019- January 2021
San Miguel Foods, Inc.

• Managed poultry and meat funds and balance sheet accounts, enhancing financial oversight and strategic decision-making.
• Oversaw accounts receivable, accounts payable, PPE, intercompany reconciliation, and comprehensive monthly/quarterly/annual reports, including PFRS16 amortization and derivative valuation.
• Prepared key financial documents such as monthly trial balance, AR aging, segment reports, derivative reports, and related party transactions to ensure accuracy and compliance.
• Consolidated and validated reports from regional offices, ensuring precise reporting on bio-assets and miscellaneous accounts.
• Developed ad hoc reports and established plant codes, profit, and cost centers in SAP to streamline financial operations.

Project Accounting Supervisor
July 2018- May 2019
FPD Asia Property Services, Inc.

• Ensured regulatory compliance and accuracy in accounting and tax for condominium corporations.
• Streamlined processes by overseeing the monthly accounting assistants’ checklist, enhancing bank reconciliation, and cash management.
• Executed thorough cash counts and verified BIR compliance for timely tax filings.
• Fostered collaboration with external auditors and effectively supported the board of trustees’ requests.

Audit Associate
November 2017- June 20118
Diaz Murillo Dalupan and Co.

• Conducted comprehensive audits across diverse sectors, including retail, logistics, non-profit, waste management, and finance, ensuring robust internal controls and regulatory compliance.
• Evaluated the accuracy and validity of financial accounts, enhancing operational efficiency and risk management.

SYSTEMS AND TOOLS
Appfolio, SAP, QBO, Xero, Workday, Asana, Slack

WORK HISTORY

Procurement Supervisor/ Virtual Assistant
December 2023- January 2025
HMP Phil. Representative / USA (Remote)

• Evaluated and negotiated contracts with suppliers to secure the best pricing and terms.
• Developed and maintained strong relationships with vendors to ensure a reliable supply chain.
• Conducted market research to compare supplier pricing, quality, and delivery terms for optimal procurement decisions.
• Analyzed market trends and supplier offerings to identify the best products that meet company standards.
• Assisted the implementation of Zoho and Odoo CRM Business Software.

Customer Service Representative
March 2023- November 2023
TELUS International, Philippines / PH (Onsite)

• Cultivated customer loyalty by offering assistance, and paying attention to their special needs.
• Clarified customer issues and determined the root cause of problems to resolve service concerns.
• Attained high quality scores for performance and customer satisfaction.
• Provide real-time support for clients and help them resolve the issue.

Accounts Payable Staff
July 2022- February 2023
Hammer Pacific Construction Incorporated / PH (Onsite)

• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Updated accounting ledgers and journals to balance statements and maintain consistent records.
• Input financial data and produce reports using SAP software.
• Matched purchase orders with invoices and recorded necessary information.
• Streamlined daily reporting information entry for efficient record keeping purposes.
• Maintained accurate and up-to-date ledgers while ensuring clear communication with clients regarding payment requirements.

SYSTEMS AND TOOLS
SAP ERP Software, Google Suite, MS Office, Canva, Odoo, Zoho CRM

WORK HISTORY

Graphic Designer
March 2025- Present
Beyond Activewear / Philippines (Part-time)

• Collaborated with clients and the sales team to create custom sportswear designs that aligned with branding and trends.
• Prepared print-ready files and managed color profiles for accurate sublimation output.
• Coordinated with the production team to meet tight deadlines and resolve design-related issues efficiently.
• Maintained a digital archive of templates, assets, and completed projects for streamlined workflow.

Seasonal Graphic Designer
October 2024 – December 2024
PlanetArt / USA (Remote)

• Processed and refined customer design files with precision.
• Collaborated remotely to meet deadlines and deliver quality prints.
• Balanced creativity and accuracy in all tasks.

Graphic Designer
July 2022 – December 2023
Swag Gaming / Philippines (Hybrid)

• Designed promotional materials and social media graphics.
• Created visuals aligned with the brand’s identity.
• Worked with the team to ensure creative consistency.

Customer Support
June 2022- July 2024
Swag Gaming / Philippines (Hybrid)

• Resolved player inquiries quickly and effectively.
• Assisted with account and gameplay concerns.
• Ensured player satisfaction through excellent support.

Service Crew
January 2021 – June 2022
Mang Inasal / Philippines (Onsite)

• Provided top-notch customer service and ensured a great dining experience.
• Assisted with orders and maintained cleanliness.
• Supported smooth operations during busy periods.

SYSTEMS AND TOOLS
Adobe Creative Suite, ChatGPT, Canva, Google Suite, HubSpot, Google Suite, MS Office, Slack, CapCut

WORK HISTORY

VA- MAX
Social media manager / SEO specialist
February 2023 – February 2024
● Performed lead generation for in different social media platforms and create promotional ads
● Performed content creation in and video editing on business and service testimonials
● Analyzed marketing seo strategies to bring more traffic to their platforms
● Researched targeted audience’s interest and implement keywords on search engines

Project Based Clients
Lauren Taylor | CiambellaPh
Video Editor and Social Media Manager
December 2022 – May 2023
● Converted raw video clips to reels and shorts for different social media platforms to increase engagement to viewers
● Created a proposal to efficiently target specific audiences through trends and contents
● Interacted with viewers that engages with the posted content
● Analyzed the performance of contents on a specific time range

Jon Pugh Project Based
Video Editor and Social Media Manager
June 2022 – November 2022
● Edited video contents for different social media platforms to reach targeted audiences
● Performed social media marketing strategies to ensure efficiency in traffic views and interests
● Managed social media platforms and interactions with targeted audiences

Rocket Station
Lead Manager
January 2022 – February 2022
● Performed lead generation for foreclosure homes from different areas that has potential surplus funds
● Performed skip tracing of overage leads to obtain the contact information and heirs of the property
● Communicated and updated all of the progress work via google space

Rocket Station
Home Inspection Manager
November 2021 – April 2022
● Performed lead management and skip tracing for acquisition and re-acquisition calls
● Sent follow up emails for clients to potential leads for acquisition of services
● Created a proposal call script for handling leads
● Booked meetings for managers and clients to discuss the business services

Rocket Station
Virtual Assistant
July 2021 – April 2022
● Real estate cold caller and appointment setter
○ Follow a script-driven call flow and handle questions and objections
○ Gauge seller motivation
○ Input data into a Podio (CRM) form
● Real estate admin assistant
○ Source leads and perform skip tracing
○ Complete property research and Comparative Market Analysis (Comparables) ○
Create basic spreadsheets using Google Sheets
● Basic social media admin
○ Set up accounts for Facebook, Twitter, Instagram, and LinkedIn
○ Create and post content with and without Hootsuite
○ Perform basic graphic design using Canva
● Property management customer service
○ Manage basic maintenance work orders
○ Address general inquiries and coordinate transactions via phone and email

Utalk
ESL Online Tutor
July 2020 – September 2021
● Educated Chinese citizens on the fundamentals and basics of the English language
● Escalated relationships and connections to acquire referrals
● Framed strategic approaches in building rapport.

Acadsoc
ESL Online Tutor
March 2018 – July 2020
● Instructed students to execute proper written and verbal English
● Trained newly-hired individuals
● Schemed procedures in handling rapport and uncertainties during classes

Self-employed (Clothing Business)
August 2020 – December 2020
● Resourced overrun clothing that has an uptrend in the market
● Utilized social media platforms for marketing strategies
● Managed financial tasks and inquiries

Socceroo
Soccer Coach
March 2018 – April 2018
● Trained players on improving their technicalities and physical capabilities
● Demonstrated leadership and discipline with co-coaches while taking different approaches for the athletes training program
● Suggested competitions that will acquire great experience and reputation for the team

SYSTEM AND TOOLS
MS Word / Google Docs, MS Excel / Google Sheets, MS PowerPoint / Google Slides, Google Drive, Canva, Facebook, Instagram, Twitter, LinkedIn, Podio CRM, DaVinci Video Editor, Adobe Lightroom, Picsart, MyFitnessPal, Dropbox, Trello, Asana, Monday.com, ClickUp, Slack, Microsoft Teams, Notion, Airtable, Metricool, Google Analytics, Instagram Insights, Facebook Business Manager, Twitter Analytics, LinkedIn Analytics, Grammarly, Loom, OBS Studio, Vimeo, Opus pro

WORK HISTORY

Property Management Assistant
July 2019 – Current
Cloudstaff Inc

• Leasing Task: processing an application, getting their details and documents to verify that they are eligible to the specific unit that they are applying.
• Lead calling: making outbound calls to prospective tenants who have inquired about available properties. task includes following up on online leads, qualifying potential renters by asking key questions, providing property information, scheduling tours, and entering lead details into the system
• Arrears Task: managing outstanding debts or payments, often involving communication with clients, maintaining records, and potentially initiating collection efforts.

Customer Service Representative
June 2017 – May 2019
Okay Ventures / USA (Remote)

• Order Processing: fulfilling customer orders, from receiving the order to delivering it
• Data Entry: transferring data from paper documents, verifying existing information.
• Customer Relations: interacting with customers, addressing their needs, resolving issues, and building positive relationships to enhance satisfaction and loyalty.

SYSTEMS AND TOOLS
Appfolio, WordPress, Google Suite, MS Office, Slack, Tenant’s Turner, Buildium, Entrata, LeadSimple

WORK HISTORY

Data Manager – IGGSP
September 2024 – Present
Legacy Virtual
● Order Entry
● Email management for order inquiries
● Email Marketing – Created content for weekly email marketing for all existing customers, highlighting products and services.
● Daily error reports for orders with incorrect/invalid data

Virtual Receptionist – Arcadia Hotel
July 2024-April 2025
Legacy Virtual
● Handled inbound and outbound calls
● Managed email inquiries
● Invoicing
● Booking reservations
● Managed payments and refunds
● Marketing email and calling for new discounts and promotions. ( Klaviyo, Mailchimp)
● Assisted guests with hotel requests, some are FAQ’s while others need to be communicated with the onsite team.

Virtual Assistant, Customer Relations Manager – Bzaar
June 2022- July 2024
Legacy Virtual
● Handled inbound and outbound calls
● Provides email and chat support
● Manual order entry
● Generate weekly reports on orders and shipments
● Credit management – Collect credit payments
● Created marketing content for new products to be posted on social media pages
● Call, email, and text marketing campaigns to leads – used Hubspot, GoHighLevel, and Mailchimp
● Handling a team of US sales agents
● Taking Escalations (Email, Phone)
● Billing/Invoicing

411 Locals | Marketing Consultant
April 2022- May 2022
411 Locals
● Sales Team
● My ISA agents are scheduling appointments so that the customer can meet with me and I will be presenting the product to the customer.

Cust. Sales Rep, Customer Service
August 2020- April 2022
Quantrics Enterprises Inc.
● Worked to resolve complaints, problems, or questions while demonstrating professionalism and courtesy to customers.
● Assisted customers in identifying issues and explained solutions to restore service and functionality.
● Configured hardware, devices, and software to resolve service issues.
● Assisted customers by listening closely, finding solutions to problems, and making recommendations based on extensive product knowledge.
● Assisted customers with their billing concerns.

Escalation Supervisor (Sears USA) Loyalty
October 2019- April 2020
Sutherland Global Services Inc.
● Handled a team from India taking in Escalations about loyalty plans for appliances
● Coaching sessions regarding escalations received from agents
● Creating action plans

Sears USA – Retail Order Taking
Sears USA – CTAC
Amazon US ( Chat Support)
Aetna (US Healthcare Account)
October 2015- July 2018
Concentrix
● Assisted customers in placing, modifying, and tracking orders.
● Refunds
● Schedule appliance repair for Sears products
● Selling appliance parts for customers booking a repair appointment
● Offering loyalty program
● Handled chats regarding placing, canceling, modifying, and all types of order inquiries.
● Refund, Replacement, Benefits, Claims inquiry

SYSTEMS AND TOOLS
Monday.com, ASANA, Hubspot, WordPress, Shopify, Google Suite, MS Office, Slack, Canva, Singleview, Cloudbeds, Mailchimp, Klaviyo, GoHighLevel, Printavo, Chipply.

WORK HISTORY

Executive Assistant /Administrative Assistant
January 2024 – present
MSE&Co. / Oklahoma, USA (Remote)
● Reconcile weekly and monthly invoices, and manage bank transactions to ensure accurate financial records.
● Manage orders by effectively communicating with suppliers and vendors.
● Conduct research, create presentations, and devise pricing structures for promotional products.
● Create mock-ups for promotional items and design layouts for business purposes, including business cards and order templates.
● Design, layout, and distribute email marketing campaigns.

Marketing Assistant
April 2024 – February 2025
The Sponge / Brisbane, Australia (Remote)
● Oversee and manage social media platforms, including content posting, LinkedIn outreach, and engagement.
● Initiate and maintain client conversations via chat and email; manage email outreach, marketing, and automation
● Proficiently manage CRM tools to optimize client relationships and business processes.
● Assign and schedule tasks for the team to ensure timely completion.
● Transcribe meeting recordings and create detailed reports.
● Craft compelling content for various marketing needs.
● Scrape data from LinkedIn and RocketReach, focusing on profiles and contact details, , ensuring accuracy and compliance.

Executive Assistant
October 2024 – March 2025
Oi Parks / Missouri, USA (Remote)
● Task Management: Assist in identifying and prioritizing tasks to ensure productive days.
● Email and Text Management: Streamline communication through video messages to minimize errors.
● Scheduling and Reminders: Ensure appointments are accurately scheduled, with reminders provided to avoid confusion.
● Social Media and Marketing: Create engaging posts, develop a content calendar, and support digital marketing efforts to increase visibility.
● Research and Technical Support: Conduct research on new business opportunities and market trends. Troubleshoot minor IT issues related to business systems and processes.
● Property Management Assistance: Help with coordination and organizational tasks related to property operations.

Digital Marketing Associate
August 2023 – February 2024
FoodChoice Corp./ Philippines
● Oversee and develop comprehensive content strategies and innovative social media campaign ideas.
● Prepare detailed marketing and e-commerce promotional presentations; manage social media and e-commerce platforms.
● Create mock-ups, social media content, calendars, KPIs, campaign analytics reports, media briefs, brand guidelines, and boost ads.
● Collaborate with and manage relationships with KOLs to enhance brand visibility.
● Perform market analysis and research to stay ahead of the latest trends.
● Assist in the planning and hosting of marketing events.

Marketing Representative
January 2023 – June 2024
Out of the Box Creatives / Philippines
● Perform market analysis and research to stay informed on the latest trends and competitor activities.
● Design and present new social media campaign ideas, and monitor platforms for trending news, ideas, and feedback.
● Prepare detailed promotional presentations to support
● marketing initiatives.
● Assist in the planning and hosting of marketing events.
● Research and evaluate competitor marketing strategies and digital content.
● Contribute to the creation of mock-ups, email campaigns, and social media content

SYSTEMS AND TOOLS
Zoho (HR, CRM, Social), MailChimp, Active Campaign, Miro, Outsource Accelerator, ClickUp, Humanitix, WordPress, Facebook, Instagram, YouTube, LinkedIn, Tiktok, Google Suite, MS 365, Skype, Voxer, Cliq, ChatGPT, Gemini, RocketReach, QuickBooks, ESP Web, Monday.com, Canva, Adobe Illustrator, Slack, What’s App, Meta Business Suite, Shopee, Lazada, Tiktok Shop, Shopee CPAS, Capcut, Viber, Trello, Notion, Wix, Firefly, AirBnb, AnyDesk, RoverPass, Zapier, VRBO, Booking.com, Google AdWords, Asana

WORK HISTORY

Admin & Social Media Manager
August 2024 – Present
Honor Property Group / United States (Remote)
Legacy Virtual

• Generate monthly reports on real estate properties through Lobby CRE
• Cold messaging potential leads and investors through Meta and LinkedIn
• Updating contacts and leads in Pipedrive – Creating a monthly content plan for the client’s social media platform – Created and designed social media assets, including graphics and videos (short-form & long-form) – Scheduled and posted all social media collateral – Performed daily admin tasks such as checking the client’s schedules, meetings, and email organization

Admin & Marketing Assistant
April 2024 – August 2024
Honor Property Group / United States (Remote)
Legacy Virtual

• Created monthly blog content for the company’s website that generated up to 50% more visitors monthly
• Optimized website SEO through keyword research and Yoast of the company’s blog page to increase reach and visibility
• Created a monthly content calendar for Facebook and Instagram which increased brand awareness by 30%
• Generated 50+ leads on in the company’s mailing list
• Performed daily admin tasks such as email management, lead outreach, schedule meetings & calls
• Created and designed all online and offline marketing collaterals (graphic design, excel sheets, booklet, presentation deck, etc.)

Sales & Marketing Supervisor
April 2024 – August 2024
Club Samal Resorts / Philippines (On-site)

• In charge of taking on clients for corporate and private events in the resort
• Coordinate all the necessities of the client and bridge the communication to the resort employees – Create monthly marketing reports, monthly campaigns, and competitor analysis – Participate and coordinate out-of-office events such as festivals and exhibitions

Social Media Manager & Content Creator
April 2021- Feb 2022
Triple PH / Philippines (Remote)

• Creating monthly content calendar
• Propose ad content and analyze monthly analytics
• Conceptualizing, creating, pitching, and launching quarterly campaigns
• Create all forms of copy for captions, graphics, videos, website landng pages, and website articles/blogs
• Collaborate and negotiate with multiple business and brands

Omnichannel Specialist
Feb 2022- June 2022
Elle & Beauty Inc / Canada (Remote)

• Creates all social media packages
• Responsible for cold emailing/calling potential leads/clients
• Pitches and negotiates social media packages to clients
• Creates graphics and short-form videos for social media
• Quality checks all marketing collaterals before submitting to clients
  -Coordinate directly with clients with regards to their projects and concerns

Brand & Marketing Specialist
Sept 2022- Sept 2023
Bloomberry Resorts / Philippines (Onsite)

• Manages a team of creatives for the execution of all marketing collaterals needed for the resort
• Coordinate with business units and top management for the conceptualization and implementation of monthly campaigns, events and promos
• Performs administrative tasks such as trafficking activities, meetings, events, schedule photoshoots, and forwarding emails
• Responsible for quality checking of all marketing materials before launch
• Aid in digital marketing, email marketing,and content creation
• Copywriting for marketing collaterals, newsletter, articles, and website landing pages

Freelance Social Media Content Creator
Sept 2023 – Dec 2023
Filinvest City Alabang / Philippines (Remote)

• Copywriting for marketing collaterals (newsletters, social media graphics, website articles)
• Creating graphic designs for on site marketing materials and online social media posts
• Creating monthly content calendars

SYSTEMS AND TOOLS
Meta Business Suite, Google Suite, MS Office, Slack, Hootsuite, Later, SocialPilot, Canva, DaVinci Resolve, Capcut, In Design, Yoast SEO, Semrush, Google Keywords, Hubspot, WordPress, Pipedrive, Lobby CRE

WORK HISTORY

Marketing
JL Uni Multiserve Inc.
Oct 2024 – Jun 2025

• Oversee both digital and on-ground marketing efforts to strengthen the brand and attract customers by designing and distributing marketing materials such as flyers and tarpaulins.
• Create engaging video content and manage TikTok, IG, and Facebook accounts to showcase the café and other businesses’ personalities, offerings, and daily moments.
• Handle the creation of social media graphics, contribute to merchandise design, and engage with customers face-to-face to promote our brand and gather insights, bridging visual storytelling, content creation, and community interaction to build a memorable experience both online and offline.

Marketing Assistant
Lighthouse Virtual Solutions
May 2024 – May 2025

• Supported the execution of strategic marketing initiatives across digital platforms, managing and nurturing leads through HubSpot, crafting effective email campaigns, and assisting in the creation of high-converting landing pages.
• Contributed to the company’s digital presence by designing and updating website content, developing visually compelling graphics, and editing videos for campaigns and promotions.
• Planned and scheduled content by maintaining the social media calendar and producing engaging posts across platforms, while assisting with merchandise-related design and coordination to ensure brand consistency across all touchpoints.

SYSTEMS AND TOOLS
Graphic Design, Editorial Layout, Branding, Social Media Graphics, Marketing Collateral (Flyers, Posters, Tarpaulins), Merchandise Design, Canva, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Hubsot, WordPress, CapCut, Adobe Premiere Pro

WORK HISTORY

Leasing Assistant
May 2023- February 2025
Oakstreet Management / USA (Remote)

• Email and calendar management
• Inbound and outbound calls
• Handled leasing, scheduling tours
• Process all rental applications
• Lease creation and renewal

Leasing Agent/Assistant Property Manager
August 2020- May 2022
SIG Property Management / USA (Remote)

• Email and calendar management
• Inbound and outbound calls
• Handled leasing, scheduling tours
• Process all rental applications
• Lease creation and renewal
• Tenant communication
• rent collection
• Maintenance coordination

Operations Virtual Assistant
Aug 2017 – August 2020
MyFreight Staff / USA (Remote)

• Email and calendar management
• Create quotation for rate requests (air/ocean import/export)
• Negotiate rates with truckers, airlines and shipping lines
• Monitor ongoing shipments

Leasing Line Virtual Assistant
May 2016 – August 2017
Virtually Incredible / USA (Remote)

• Handled all inbound calls from prospective tenants
• Assist leads in checking vacant properties
• Prescreen callers if they are qualified based on standard set by the property management company (credit and income verification)
• Schedule tours/viewing
• Calendar Management

SYSTEMS AND TOOLS
Appfolio, Buildium, Google Suite (voice, docs, sheets calendar, drive, meet) MS Office, Slack, Zillow, follow-up boss, tenant turner, Showmojo, Asana, Loom, tenant cloud, Grasshopper, Ring Central

WORK HISTORY

Commercial Property Manager
June 2023- May 2025
Commercial Property Manager / PH (on-site)
● Managed commercial listings and invoicing through “OurProperty” platform
● Ensured compliance by collecting insurance/fire safety documents from tenants
● Supported the team with monthly reports and monitored over due requests.

Property Manager
June 2021- June 2023
Pink Elephant Properties / USA (Remote)
● Oversee day-to-day operations of a multi-unit property,including rent collection and tenant relations
● Coordinate repairs, inspections, and maintenance with local vendors
● Draft lease agreements and handle the move-in/move-out process.

Real Estate Support Assistant
January 2020- January 2021
The Pilla Group / USA (Remote)
● Assisted with fix-and-flip project coordination, including sourcing vendor quotations
● Conducted cold calls to generate leads for property sales and investment deals
● Supported general administrative needs for multiple ongoing real estate projects

Real Estate Coordinator / Property Manager
August 2017- December 2019
Middle East Real Estate / UAE (on-site)
● Managed tenant communication, rent collection, lease documentation, and maintenance schedules
● Ensured compliance with local housing laws and responded to tenant issues promptlyJennifer

SYSTEMS AND TOOLS
Monday.com, Zendesk, Asana, GoHigh Level, Our Property, Property Base, Property Tree, Trello, Quick Books, Xero, Slack – Communication, WhatsApp – Communication