|
WORK HISTORY |
SKILLS |
| General Virtual Assistant
August 21, 2023– Present Just Press One / USA (Remote) |
– Filing tickets for Appliance Warranty
– Data Entry – Monthly meeting with clients to improve the service – Communication with the manufacturers to follow up submitted tickets – Monitoring of submitted tickets for warranty |
| Executive Assistant
August 21, 2023– Present Just Press One / USA (Remote) |
– Filing tickets for Appliance Warranty
– Data Entry – Monthly meeting with clients to improve the service – Communication with the manufacturers to follow up submitted tickets – Monitoring of submitted tickets for warranty |
| Data Entry
August 21, 2023– Present Just Press One / USA (Remote) |
– Filing tickets for Appliance Warranty
– Data Entry – Monthly meeting with clients to improve the service – Communication with the manufacturers to follow up submitted tickets – Monitoring of submitted tickets for warranty |
| Lead Generation
May 4, 2018– May 10, 2021 411 Locals / USA (Remote) |
– Providing Leads
– Doing Outbound/Inbound calls – Data Entry – Creation of list for new leads – Hard Selling |
| Customer Service Representative
July 19, 2021– December 28, 2022 iQor Philippines / USA (Remote) |
– Doing Outbound/Inbound calls
– Hard Selling – Tracking of orders – Providing order status and informations – Processing of return and exchange |
|
SYSTEMS AND TOOLS |
| SalesForce, Dash, Atlas, Grand Central, Google Suite, MS Office, Slack, MS Excel |
