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WORK HISTORY |
SKILLS |
| APPOINTMENT SETTER/COLD CALLER April 2023-April 2024 Amaira Surgical Company |
– Conducting outbound calls to connect with potential patients in Fort Lauderdale ,Miami Florida – Scheduling and organizing appointments in GHL Calendar – Conducting weekly meetings for tracking commissions and lead generation .
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| ADMINISTRATIVE ASSISTANT (Full time) March 2022-April 2023 Wyman Growth Capital |
– Assists in managing my client’s CRM and adding contacts after meetings. – Transferring documents in Outreach.io – Manage expense receipts of my clients and organizing them in Excel.
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| REAL ESTATE COLD CALLER (Part time) March 2022-April 2023 Quickrent |
– Calling estate agents in UK inorder to get updates about properties that have been listed or are due to be listed . – Transferring files in Excel and organizing them by location with email and phone number .
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| CREDITS AND COLLECTIONS CSR January 2021-December 2021 WEC Energy Group |
– Handled credit accounts of People’s Gas in Chicago Illinois, Wisconsin Public Service in Wisconsin, Northshore Gas in Waukegan Illinois, and We Energy in Michigan. – We provide electric and natural gas serving 4-6 million customers in Wisconsin,Illinois,Michigan and Minnesota . – Facilitate credit management ,billing and invoicing ,remittance processing ,dispute management and collections processes.
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| COMCAST XFINITY TECHNICAL CSR
July 2019-December 2019 Transcom-Comcast Xfinity |
– Provides TV, mobile and internet service for consumers. – We give customers a powerful, secure connection throughout their home, with wall-to-wall coverage. – We offer coverage in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri,
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| SUNRUN BILLING CSR January 2019-May 2019 Focus Inc- Sunrun Campaign |
– We offer solar panel and battery energy to consumers. – We help customers transfer their solar panel contract and pass along low, predictable energy bills to the new owner. – Handled billing inquiries of customers about their solar panel bill.
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| BLAIR GENERAL CSR
April 2018-November 2018 IQOR -BLAIR |
– American clothing style for men and women
– First call center company experience – Track orders, including order entry, shipment, and invoicing.
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SYSTEMS AND TOOLS |
| Hubspot, Avaya, Appfolio, WordPress, Salesforce, Google Suite, MS Office, Go High Level CRM |
